MyHeritage Contact Support

myheritage-review

DNA Testing isn’t a new product, but it is a product that has been observed. Discovering your own heritage may provide you with shocking details about your family.

Some people use it for entertainment. On the other hand it might be the only method to find lost relatives that you didn’t even know. If you’re looking for the whole package, MyHeritage has that for you. It allows you to discover your family’s past or discover about different clans around the globe.

A point to be mentioned is that they can only conduct autosomal testing, which is an effective method to connect with family members and the ethnic lineage.

The review we will discuss how MyHeritage works and how accurate it is.

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Before you continue, you may want to check out this video by Family History Fanatics on YouTube that gives a quick overview. After, you’ll want to read the rest of our article for a more comprehensive review.

Pros and Pros and MyHeritage MyHeritage Contact Support

Pros

  • Results are available within 3-4 weeks.
  • 24/7 customer service
  • Every DNA test purchased includes a no-cost software for your family tree.
  • DNA tests and personal data are protected in a private manner
  • Results that are easy to comprehend

Cons

  • DNA does not offer any health-related or health-related information.
  • Small database of approximately 2.4 million records
  • No in-depth explanations were given for your results
  • yDNA and mtDNA tests aren’t available

MyHeritage DNA Ethnicities Estimates

MyHeritage provides access to 42 ethnicities, including Irish, Jewish, Native American, Japanese, and numerous others. The estimates break down your ethnicity into percentages. A list of the regions of your ancestors’, which includes the father and mother’s sides. Each one has their own share that is your DNA.

These percentages can be viewed on a map provided by MyHeritage. It shows shared ethnicities and ancestral locations, as well as significant events that took place like births and deaths.

The DNA Test

You can sign up for a free login on MyHeritage to start the test. Your account is used in the kit to collect the data. The kit will use a swab to be put inside your cheek for 45 seconds. After that, you pour saliva into the vials provided and ship your kit back to company.

Any age group may take the test. Even infants can be tested with the consent from parents or guardians. The test can also be beneficial for the elderly since they are more prone to having a difficult process of producing saliva.

DNA Reports

DNA Reports in MyHeritage are available within 3 to 4 weeks. After receiving the notification email, it reveals a map of genetic information showing your ethnicity and percentages.

After passing the test you have the choice of upgrading the kit for $49 and access the health kits. This information is not given when purchasing the kit initially. You’re required to fill in the questionnaire, which is confidentially reviewed by a professional doctor. A clinical team by the company will then review the report to determine in the event that genetic counseling is required.

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DNA Matching

It is possible to obtain DNA match using the privacy settings of the website. The website compares your data with other users so one can analyze potential relatives. The result could be where you may match with your fourth or fifth cousins. They will ensure that all close relatives can be included.

If you have more match-ups, the chances are that the connection could be true. It all depends on the proportion of genetic sequences that are shared.

DNA Family Tree

Family tree software is free software that is provided by MyHeritage. After the results are provided you can make your own to trace the place your relatives might come from. It includes smart matching, which looks up the profiles of other family trees to find a match.

While trying to determine where the relative was from, there isn’t provided information why the person decided to migrate. Some family members are willing to discover the reason.

What they have, in turn, is an active search engine that searches through billions of historical information within the databases.

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Customer Support & Knowledge Base

A help center and knowledge database are available at MyHeritage’s website. It provides instructions on payment options, as well as instructions on understanding DNA. Their customer service is free in a variety of countries, including the United States and European countries.

MyHeritage Data Privacy

Any information given to MyHeritage is used for internal business purposes. They calculate the relationships between family members and test DNA samples as well as raw DNA.

This information is never sold, shared, or licensed to third parties. When enabled sharing DNA matches is included. MyHeritage would be able to share only DNA data when needed or in the event of acquisition by the owner.

It’s possible to disable MyHeritage to not share personal data from DNA matches. It can also be disabled from appearing on results from searches.

Database Size

In comparison to other databases, MyHeritage has 2.4 million records, the smallest available in the field up to now. This is a great opportunity to locate new relatives.

Data Exportability

This is where MyHeritage shines. Apart from the fact that it allows you to upload data from existing test providers, you can download your own DNA raw information. Some services will not permit you to upload your information to different services after they have uploaded it to their site.

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Regional Granularity

While MyHeritage provides access to 42 regions that are not covered by MyHeritage, this is one of the weaknesses of their competitors. This is particularly important in the case of autosomal test results since the data is broken down into distinct areas that have significance to culture.

Pricing Plans

MyHeritage has two options to avail their services Kits or subscription. With the subscription option service, you are able to use their services for free to create a tree for your family with 250 members. However, you won’t get access to their features. If you can pay for their subscriptions, they offer paid plans. The cost starts at $79/year for The Premium Plan as well as $189 annually for the Comprehensive Plan.

Each of them gets access to specific features per price plan.

On the other hand, they provide an option to have the kit completed at the convenience of your own home. There are two options: Standard and Health & Ancestry.

Standard Kit

For $90, plus shipping fees, you receive ethnicity reports and the ability to enter MyHeritage’s DNA match via their website. Contact potential relatives who match.

Health and Ancestry Kit

The kit is $220 plus shipping fees. The major difference is that it contains information on genetic risks and carrier status. Example: a family who has had a history of diabetes, and other medical risk factors. Certain illnesses that are rare can be included.

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Verdict

If your main objective is to discover your ethnic heritage Then MyHeritage is an excellent research tool.

You can have a complete analysis of your DNA however, you’ll not be able to determine how your ancestors moved across the globe. Health-related information will not be provided unless you’re willing pay an extra fee. MyHeritage Contact Support

They have an extensive database, which you can scan whatever you like. It’s also possible to upload your DNA data to MyHeritage to find any potential matches. MyHeritage Contact Support

Understandably, the information given to them could be subject to the possibility of a breach. MyHeritage ensures that all data uploaded on the website is secured by multiple layers of encryptions. All in all, users from around the world are able to trust them.

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Commonly asked questions (FAQs) MyHeritage Contact Support

What exactly is MyHeritage?

MyHeritage is a genealogy platform founded by Gilad Japhet. Their goal is to link distant relatives from the past as well as the present by conducting DNA tests. The test combines genetics and family records to enable people from all walks of life to join.

Does MyHeritage have a privacy policy?

Yes. Information stored on MyHeritage is secure and it is CLIA-certified and Accredited by the CAP. DNA tests and your personal information are protected with multiple encryptions. Only you have the right to have access to the raw DNA data as well as DNA test results.

The information provided MyHeritage will be kept confidential. MyHeritage is not shared with any third parties. They will only provide the information to the person who requested it or is required to.

How long will the results be given from MyHeritage?

It can take between 3 and 4 weeks before the kit is returned to the company. As the results are made available and they are notified via email, and they will be posted on the MyHeritage website.

What is the process for DNA samples inside MyHeritage?

MyHeritage uses microarray-based tests for autosomal DNA. Raw data is given which the company calculates the DNA match and ethnicity using all ancestral lines, paternal and maternal.

Is is possible to give MyHeritage DNA for a gift?

It’s possible. You can send the kit yourself and include the address of the recipient, or let MyHeritage handle it for you. Once they receive the kit, they’ll create a new account and activate the equipment. Following activation, the business will send emails about their samples and results.

Does the DNA test cost anything?

No. MyHeritage allows you to upload your raw DNA data for free, but the test itself is not. You can either use the kit or subscribe to one of their plans.

How much is the cost of a MyHeritage subscription?

Based on the plan you take advantage of, it starts at $79/year to the Standard Plan and $189/year for the Complete Plan. Each plan comes with its own unique features, and you get more features as you pay more.

Can you revoke a MyHeritage subscription?

Naturally. On your MyHeritage website, click your name and then select “My Purchases.” Next, select “Site Subscribers.” After you’ve seen what your subscription’s status is, click “View the Details.” Below that, you’ll find”Stop Renewing” under “Stop Renewal” button.

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