MyHeritage Customer Service Phone

myheritage-review

DNA Testing isn’t a new product discovered today. Finding out your own family history may provide you with shocking details regarding your relatives.

For some, it’s for entertainment. However, for others it might be the only method to connect lost relatives who you’ve never met. If you’re looking to get all the information you need, MyHeritage has that for you. That way, you can trace your family’s heritage or learn about various clans across the world.

A point to be mentioned is that they can only conduct autosomal tests, which are an effective way of connecting to relatives and ethnic lineage.

This review we will look at the way MyHeritage operates and how accurate it is.

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Before you go on, you may want to check out this video by Family History Fanatics on YouTube that gives a quick review. Afterward, you’ll want to read the rest of our article for a more comprehensive review of MyHeritage.

Pros and Cons of MyHeritage MyHeritage Customer Service Phone

Pros

  • Results are available in 3-4 weeks
  • 24/7 customer service
  • Each paid DNA test includes a software to build your family tree
  • DNA tests and personal data are kept privately
  • Easy to understand results

Cons

  • DNA does not offer any health-related or health-related information.
  • A limited database of around 2.4 million records
  • No detailed explanations were provided to explain your findings
  • The mtDNA and yDNA tests aren’t available

MyHeritage DNA Ethnicities Estimates

MyHeritage provides access to 42 ethnicities, which includes Irish, Jewish, Native American, Japanese, and numerous others. The estimate breaks down your ethnic heritage into percentages. A list of regions is given of your ancestors, including your mother’s and father’s sides. Each region has their own share in your genetic material.

These percentages can be viewed through a map created by MyHeritage. It shows shared ethnicities and ancestral sites, which include significant events that took place such as births and deaths.

Taking the DNA Test

You can sign up for a free account on MyHeritage to begin the test. This account can be utilized to access the kit to collect the details. In the kit, you apply a swab put inside your cheek for 45 seconds. Then, you place saliva in the vials supplied and send this kit directly to the company.

People of any age are able to take the test at any age. Even infants are able to take the test with the consent from parent or the guardians. The test can also be beneficial for those who are elderly as they are more prone to having a difficult time producing enough saliva.

DNA Reports

DNA Reports in MyHeritage can be completed within 3-4 weeks. After receiving the notification email, it reveals the map of your genetic information that shows your ethnicity as well as percentages.

After passing the test you can upgrade the kit for $49 to be able to access these health kits. The information you need to provide is not provided when availing of the kit at first. You’re required to fill in a questionnaire which is then confidentially reviewed by a professional physician. A clinical team by the company will then review the report to determine if genetic counseling is needed.

MyHeritage Customer Service Phone

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DNA Matching

It’s possible to find DNA matches via the website’s privacy settings. It compares data with others to identify possible relatives. It could result in a situation which you can match your fifth or fourth cousins. They make sure that all distant relatives are included.

When there are more matches, chances are that the connection could be valid. The whole thing depends on the percentage of common genetic sequences.

DNA Family Tree

The family tree is a no-cost software offered by MyHeritage. After the results are provided you can make your own to determine where your relatives could come from. This includes intelligent matching, which searches for profiles in other family trees to identify a connection.

Although it is not clear where the relative was from, there is no given information about the reason why the individual has decided to move to another region. Certain family members are eager to discover the reason.

What they’ve got, in turn, is an active search engine that scans through billions of historical information in the database.

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Knowledge Base and Customer Support

A Help center and knowledge base are available at MyHeritage’s website. It includes instructions, payment options, and information on how to comprehend DNA. Their customer support is free in a variety of countries including those in the United States and European countries.

MyHeritage Data Privacy

Any information given to MyHeritage is used for internal business purposes. They calculate the relationships between family members as well as test DNA samples as well as raw DNA.

The information is not transferred, sold, or licensed to third parties. If enabled, sharing DNA matches are included. MyHeritage will not share results from DNA when requested or in the case of acquisition by the owners.

It’s possible to disable MyHeritage to not share personal information derived from DNA matches, and from being displayed in search results.

Database Size

Compared to existing databases, MyHeritage has 2.4 million records, which is the lowest available in the field until now. This could be a good opportunity to locate new relatives.

Data Exportability

This is the area where MyHeritage shines. Aside from the fact it can let you upload test results from existing providers, it grants you to download your own DNA data. Some services will not permit you to upload your information to any other service once it is uploaded at theirs.

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Regional Granularity

While MyHeritage has access to 42 regions, this is one of the weaknesses of their counterparts. This is especially important for autosomal test results as the information is broken down into specific regions that have significance to culture.

Pricing Plans

MyHeritage offers two ways to avail their services Kits or subscription. If you subscribe, you can avail of their services for free for a family tree with 250 members. But, you don’t have access to their features. If you’re able to pay for their subscriptions, they offer paid plans. Starting at $79/year, you can get The Premium Plan as well as $189 annually for the Comprehensive Plan.

Each gets access to specific features based on the price plan.

On the other hand, they offer an option to have the kit done in the comfort of your own home. There are two choices: Standard and Health & Ancestry.

Standard Kit

For $90 plus shipping fees, you receive reports on ethnicity and access to MyHeritage’s DNA matches on their website. You can contact potential relatives who match.

Health and Ancestry Kit

This kit costs $220, with shipping charges. The major difference is having information about genetic risks and carrier status. A family example: a clan that has a history of diabetes and other medical dangers. Even rare illnesses may be included.

ancient-picture

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Verdict

If the main intention is to learn more about your family’s ethnic background If so, MyHeritage is an excellent research method.

You can take a detailed look into your genetics however, you’ll not know how your ancestors migrated around the world. The same goes for health information. given to you unless you’re willing pay an extra fee. MyHeritage Customer Service Phone

They have a huge database where you can browse whatever you like. It is also possible to upload your DNA information to MyHeritage to search for possible matches. MyHeritage Customer Service Phone

Naturally, the information provided to them is subject to possible breach. MyHeritage assures users that all information uploaded to the site is secured by multiple layers of encryptions. In general, users all over the world are able to trust them.

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Most Frequently Asked Questions (FAQs) MyHeritage Customer Service Phone

What exactly is MyHeritage?

MyHeritage is a genealogy platform established by Gilad Japhet. Their mission is to link distant relatives of the past and present by conducting DNA tests. It combines genetics with family records to help individuals from all walks of life to join.

Does MyHeritage have any privacy policies?

Yes. Data in MyHeritage is safe, and it’s certified by CLIA and CAP-accredited. DNA tests and personal information are protected with multiple encryption methods. Only you have the rights to view the raw DNA data as well as DNA test results.

The information provided to MyHeritage will not be shared with third parties. They will only provide the information when the owner requests it or when it is required to.

How long will the results be provided by MyHeritage?

It takes 3-4 weeks when the kit is returned to the company. When the results are released, they will be notified through email and will be posted in MyHeritage. MyHeritage website.

How are DNA samples processed inside MyHeritage?

MyHeritage uses microarray-based tests for autosomal DNA. Raw data is provided to MyHeritage uses to calculate genetic matches as well as ethnicities on the basis of all ancestral lines, maternal and paternal.

Can you give the MyHeritage DNA to someone as a present?

It’s possible. You can either ship the kit yourself and include the address of the recipient or let MyHeritage handle it for you. After they have received the kit, they’ll establish a new MyHeritage account and activate the equipment. Following activation, the business will notify them of their samples and results.

Does the DNA test cost anything?

There is no way to do that. MyHeritage can let you upload your raw DNA data for free, however the test itself isn’t. You can use the kit or subscribe to one of their plans.

What’s the cost for a MyHeritage subscription?

Depending on what you will take advantage of, it starts at $79/year to the Standard Plan and $189 for the Complete Plan. Each plan has its own exclusive features, and you can avail more of them as you pay more.

Can you cancel a MyHeritage subscription?

Yes, of course. When you visit MyHeritage, on the MyHeritage website, click your name and select “My Orders.” After that, select “Site Subscriptions.” Once you have viewed what your subscription’s status is, select “View details.” There, you will find”Stop Renewal” and “Stop Renewal” button.

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