MyHeritage Customer Support Phone Number

myheritage-review

DNA Testing isn’t a new product discovered today. Finding out your own family history may provide you with shocking details about your family.

Some people use it for entertainment. However, for others, it may be the only way to connect lost relatives you didn’t even know. If you’re looking to get all of the details, MyHeritage has that for you. That way, you can trace your family’s heritage or learn about various clans across the world.

A point to be mentioned is that they can only conduct autosomal testing, which is an effective way of connecting with family members and the ethnic lineage.

In this review, we will examine how MyHeritage is used and how accurate it is.

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Before you go on, you may want to watch this video by Family History Fanatics on YouTube that gives a quick review. After, you will want to read the rest of the article for a more comprehensive review of MyHeritage.

Pros and Pros and MyHeritage MyHeritage Customer Support Phone Number

Pros

  • The results are announced in 3-4 weeks
  • 24/7 customer service
  • Every purchase of a DNA test includes a no-cost family tree software
  • DNA tests and personal information are protected in a private manner
  • Results that are easy to comprehend

Cons

  • DNA is not able to give any health-related information
  • A limited database of around 2.4 million records
  • No in-depth explanations were given for your findings
  • yDNA and mtDNA tests aren’t available

MyHeritage DNA Ethnicities Estimates

MyHeritage has access to 42 different ethnicities including Irish, Jewish, Native American, Japanese, and numerous others. The estimate breaks down your ethnicity into percents. A list of regions is given of your ancestors’ families, including the father’s and mother’s sides. Each region has their own share of your DNA.

These percentages can be explored through a map created by MyHeritage. It shows shared ethnicities and ancestral locations, as well as significant occasions like births and deaths.

Doing the DNA Test

You can sign up for a free MyHeritage account MyHeritage to start the test. The account will be used to access the kit to get the information. In the kit, you apply a swab placed in your cheek for 45 seconds. Then, you place saliva in the vials that are provided and then ship your kit back to business.

People of any age may take the test at any age. Even infants can be tested provided they have consent from parent or the guardians. The test can also be beneficial for those who are elderly as they are more prone to having a difficult process of producing saliva.

DNA Reports

DNA Reports in MyHeritage are ready within 3-4 weeks. When you receive the email notification the report will show a map of genetic information showing your ethnicity and percentages.

After passing the test you can upgrade the kit at a cost of $49 to be able to access these health kits. The information you need to provide is not provided when purchasing the test at first. You’re required to fill in a questionnaire which is then confidentially reviewed by a professional physician. An internal clinical team will further examine the report when genetic counseling is needed.

MyHeritage Customer Support Phone Number

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DNA Matching

It’s possible to find DNA match using the privacy settings on the website. The website compares your data with other users to help determine potential relatives. It could result in a situation that you match your fifth or fourth cousins. They make sure that all close relatives can be included.

If the matches are greater, chances are the relationship may be valid. It all depends on the amount of common genetic sequences.

DNA Family Tree

A family tree can be created using free software offered by MyHeritage. After the results are provided you can make your own family tree to discover the place your relatives might come from. It includes smart matching, which finds the profiles of other family trees to identify a connection.

Although it is not clear where the relative was from, there’s no provided information why the person decided to migrate. Certain family members are eager to determine the reason.

What they do have to offer is an active search engine that is able to scan through the billions of old records within the databases.

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Customer Support and Knowledge Base

A help center and knowledge database are on MyHeritage’s site. It includes instructions on payment options, as well as information on how to comprehend DNA. Their customer service is free in a variety of countries, including that of the United States and European countries.

MyHeritage Data Privacy

Any information provided to MyHeritage is used for internal business purposes. They determine the relationship between family members, test DNA samples, as well as raw DNA.

The information is not transferred, sold, or licensed to third parties. When this feature is set up sharing DNA matches is included. MyHeritage would not share results from DNA if requested or in the case of acquisition by the owner.

It’s possible to disable MyHeritage by preventing it from sharing your personal information derived from DNA matches and being seen in search results.

Database Size

Compared to existing databases, MyHeritage has 2.4 million records, which is the lowest available in the field up to now. This is a great reason to find unknown new relatives.

Data Exportability

This is the place where MyHeritage excels. Aside from the fact it allows you to upload test data from other providers, it also lets you download your own raw DNA information. Certain services won’t allow you to upload your data to any other service once the data is uploaded to their servers.

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Regional Granularity

While MyHeritage has access to 42 various regions that are not covered by MyHeritage, this is one of the weaknesses of their counterparts. This is especially important for results from autosomal tests since the data is divided into specific areas that have significance to culture.

Pricing Plans

MyHeritage has two ways to use their service either through subscription or kits. With the subscription option service, you are able to use their services for free to create a tree for your family with 250 members. However, you won’t get access to any of their features. If you can pay for their subscriptions, they offer paid plans. The cost starts at $79/year for the premium Plan or $189 per year for the Full Plan.

Each gets access to specific features per price plan.

On the other hand, they provide a kit that can be done at your own home. There are two options available: Standard and Health & Ancestry.

Standard Kit

For $90, plus shipping costs, you get ethnicity reports as well as the ability to enter MyHeritage’s DNA match via their website. Contact potential relatives with matches.

Health and Ancestry Kit

This kit is priced at $220 with shipping charges. The main difference is having information about the risk of genetics and the status of carriers. A family example: a clan that has a history of diabetes and other medical risks. Even rare illnesses may be considered.

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Verdict

If the main intention is getting to know your family’s ethnic background Then MyHeritage is a great research tool.

You can get a raw analysis of your DNA but you’ll never be able to determine how your ancestors moved around the world. The same goes for health information. available unless you’re willing pay some extra. MyHeritage Customer Support Phone Number

They have a large database, which you can scan anything you want. It is also possible to upload your DNA data to MyHeritage to search for possible matches. MyHeritage Customer Support Phone Number

Naturally, the information provided to them is subject to possible breaches. MyHeritage makes sure that any information uploaded to the site is protected by layers of encryption. In general, users all over the world have confidence in them.

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Frequently Asked Questions (FAQs) MyHeritage Customer Support Phone Number

What exactly is MyHeritage?

MyHeritage is a platform for genealogy established by Gilad Japhet. Their mission is to connect distant relatives from the past as well as the present through DNA testing. It integrates genetics with family records to enable people from all paths of life join.

Does MyHeritage have a privacy policy?

Yes. Data in MyHeritage is safe, and it is CLIA-certified and accredited by CAP. DNA tests and your personal information are secured through multiple encryptions. Only you have the right to access the raw DNA information and DNA test results.

The information provided MyHeritage will be kept confidential. MyHeritage is not disclosed to third organizations. They will only share the data upon request by the owner or when it is required to.

How long will the information be provided by MyHeritage?

It takes 3-4 weeks when the kit is returned to the company. As the results are made available and they are notified through email and will be displayed at the MyHeritage website.

What is the process for DNA samples in MyHeritage?

MyHeritage uses microarray-based tests for autosomal DNA. Raw data is given which The company uses to determine genetic matches as well as ethnicities on the basis of every ancestral lineage both paternal and maternal.

Do you want to give MyHeritage DNA to someone as a present?

It’s possible. You can either ship it yourself , along with the recipient’s address or let MyHeritage take care of it. When they receive the kit, they will sign up for a new account and activate the equipment. After activation, the company will email them about the results of their tests and samples.

Does the DNA test cost nothing?

There is no way to do that. MyHeritage will allow you to upload your DNA raw data at no cost, but the test itself isn’t. You either avail of the kit, or enroll in one of their plans.

How much is a MyHeritage subscription?

Based on the plan you take advantage of, it starts at $79 per year to the Standard Plan and $189/year for the Comprehensive Plan. Each plan has its own special features and you will get more features as you spend more.

Can you cancel a MyHeritage subscription?

Of course. On MyHeritage, on the MyHeritage website, simply click on your name and choose “My Orders.” After that, select “Site Subscribers.” Once you have viewed how your subscription is performing, click “View Details.” Under it, you can see”Stop Renewing” under “Stop renewal” button.

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