MyHeritage Customer Support

myheritage-review

DNA Testing isn’t a new product, but it is a product that has been observed. Discovering your own heritage may lead you to surprising facts about your family.

For some, it’s just for entertainment. However, for others it might be the only method to find lost relatives that you didn’t even know. If you’re looking to get all the information you need, MyHeritage has that for you. That way, you can trace your family’s heritage or discover about different clans across the world.

One thing to note is that they only have autosomal tests, which are an effective way to connect with family members and the ethnic lineage.

The review we will examine the way MyHeritage is used and how accurate it is.

myheritage-logo

Before you continue, you may want to check out this video by Family History Fanatics on YouTube that gives a quick overview. Afterward, you will want to read the rest of the article for a more comprehensive review.

Pros and Pros and MyHeritage MyHeritage Customer Support

Pros

  • The results are announced in 3-4 weeks
  • 24/7 customer service
  • Each paid DNA test includes a no-cost software to build your family tree
  • DNA tests and personal information are kept privately
  • Easy to understand results

Cons

  • DNA doesn’t provide any health-related information.
  • Small database of about 2.4 million records
  • No detailed explanations were provided for your findings
  • yDNA and mtDNA tests are not available

MyHeritage DNA Ethnicities Estimates

MyHeritage has access to 42 different ethnicities which includes Irish, Jewish, Native American, Japanese, and many more. The estimation breaks down your ethnic background into percents. A list of the regions of your ancestors’, which includes the father’s and mother’s side. Each of them is unique in its percentage in your genetic material.

The percentages are available using a map made available by MyHeritage. It shows shared ethnicities and ancestral sites, which include significant events that took place such as births and deaths.

Doing the DNA Test

It is possible to create a no-cost account on MyHeritage to start the test. The account will be used in the test kit to gather the data. The kit will apply a swab placed in your cheek for 45 seconds. Then you put saliva in the vials provided and ship this kit directly to the business.

People of any age may take the test. Even infants can take it provided they have permission from the parent or the guardians. This test can be helpful for the elderly since they have a more challenging time producing enough saliva.

DNA Reports

DNA reports in MyHeritage are ready within 3-4 weeks. After receiving the notification email the report will show the map of your genetic information including your ethnicity and percentages.

After taking the test, you have the choice of upgrading the kit for $49 and access the health kits. This information is not given when you purchase the kit initially. You’re required to fill in a questionnaire which is then privately reviewed by a professional physician. A clinical team by the company will further examine the report when genetic counseling is needed.

MyHeritage Customer Support

> > Click Here to Try MyHeritage for Free < <

DNA Matching

It’s possible to find DNA matches via the privacy settings on the website. It compares data with others to help determine potential relatives. It could result in a situation where you may match with your fourth or fifth cousins. They will ensure that even close relatives can be included.

If you have more match-ups, the chances are the relationship may be valid. It all depends on the amount of genetic sequences that are shared.

DNA Family Tree

The family tree is a free software offered by MyHeritage. After the results are provided you are able to create your own to determine the origins of your relatives from. This includes smart matching, which finds the profiles of other family trees to locate a match.

Despite finding what region a particular relative came from, there’s no specific reason given for why the person has decided to move to another region. Some family members are willing to determine the reason.

What they’ve got, in turn, is a search engine that scans through the billions of old records in the database.

cute-family

> > Click Here to Try MyHeritage for Free < <

Customer Support & Knowledge Base

A Help center and knowledge base are available at MyHeritage’s website. It provides instructions for payment options, payment methods, and information on how to comprehend DNA. Their customer support is toll-free in several countries which includes the United States and European countries.

MyHeritage Data Privacy

The information you provide to MyHeritage is used to run internal business. They determine the relationship between families, test DNA samples, or raw DNA.

The information is not sold, shared or licensed to any other parties. When enabled sharing DNA matches is included. MyHeritage would only share DNA results when required or in the event that it is acquired from the owner.

It’s possible to disable MyHeritage to not share personal information derived from DNA matches and being seen in results of searches.

Database Size

Comparatively to databases that exist, MyHeritage has 2.4 million records, the smallest available in the field up to now. This is a great reason to find unknown new relatives.

Data Exportability

This is the area where MyHeritage excels. In addition to the fact that it can let you upload test data from other providers, you can download your own raw DNA information. Certain services won’t permit you to upload your information to other services once the data is uploaded to their servers.

family-together

> > Click Here to Try MyHeritage for Free < <

Regional Granularity

While MyHeritage has access to 42 various regions that are not covered by MyHeritage, this is one of the weaknesses of their peers. This is particularly relevant for autosomal test results as the data is divided into specific regions of cultural significance.

Pricing Plans

MyHeritage offers two ways to make use of their service either through subscription or kits. If you subscribe, you can avail of their services at no cost in the case of a family tree of 250 members. However, you won’t get access to their features. If you are able purchase a subscription, they offer it as a paid service. The cost starts at $79/year for the premium Plan or $189 per year for the Full Plan.

Each one of them is able to access certain features as part of the pricing plan.

On the other hand, they offer an option to have the kit done at your own home. There are two options available: Standard and Health & Ancestry.

Standard Kit

For $90, plus shipping charges, you will gain ethnicity reports as well as access to MyHeritage’s DNA matches on their website. You can contact potential relatives that match.

Health and Ancestry Kit

The kit is $220 including shipping costs. The major difference is having information about carrier risk and genetic risks. Example: a family who has an history of diabetes as well as other medical risks. Even rare illnesses may be included.

ancient-picture

> > Click Here to Try MyHeritage for Free < <

Verdict

If your primary goal is to discover your ethnic heritage Then MyHeritage is an excellent research method.

You can have a complete analysis of your DNA however, you’ll not know the exact route your ancestors took around the world. Health-related information will not be given to you unless you’re willing to charge a little more. MyHeritage Customer Support

They have a large database that you can search through any item you’d like. It’s also possible to upload your DNA data to MyHeritage to find any potential matches. MyHeritage Customer Support

The information they provide to them could be subject to possible breaches. MyHeritage ensures that all information uploaded to the site is secured with layers of encryptions. In general, users across the globe have confidence in them.

silhoutte-family

> > Click Here to Try MyHeritage for Free < <

Commonly asked questions (FAQs) MyHeritage Customer Support

What is MyHeritage?

MyHeritage is a genealogy website established by Gilad Japhet. Their aim is to connect distant relatives of the past and present by conducting DNA tests. It combines genetics with family records to enable individuals from all walks of life to join.

Does MyHeritage have a privacy policy?

Yes. The data stored in MyHeritage is secure, and it’s CLIA-certified as well as Accredited by the CAP. DNA tests and personal data are secured by multiple encryptions. Only you have the rights to access the raw DNA data as well as DNA results.

Any information given by MyHeritage won’t be shared with third parties. They will only release the data when the owner requests it or if it is necessary to.

What time will the results be provided by MyHeritage?

It can take between 3 and 4 weeks before the kit arrives back at the company. When the results are released, they will be notified through email and will be published at the MyHeritage website.

What is the process for DNA samples within MyHeritage?

MyHeritage utilizes microarray-based tests for autosomal DNA. Raw data is provided to the company calculates genetic matches as well as ethnicities using every ancestral lineage paternal and maternal.

Can you give the MyHeritage DNA to someone as a present?

It’s possible. You can either ship it yourself , along with the address of the recipient, or let MyHeritage handle it for you. When they receive the kit, they will create a new account and then activate the equipment. Following activation, the business will send emails about their results and their test samples.

Is the DNA test free?

No. MyHeritage allows you to upload your DNA test results at no cost, but the test itself is not. You can either use the kit or sign up to any of their plans.

What’s the cost for an MyHeritage subscription?

Based on the plan you benefit from, it begins at $79/year for the Premium Plan and $189/year for the Complete Plan. Each plan has its own special features and you get more features as you spend more.

Can you revoke a MyHeritage subscription?

Yes, of course. On your MyHeritage website, click on your name and then select “My Purchases.” After that, click “Site Subscriptions.” After you’ve seen what your subscription’s status is, click “View details.” Below that, you’ll see”Stop Renewal” and “Stop renewal” button.

error: Content is protected !!